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KITCHEN SPECIALIST IMPROVES FLOORING KNOWLEDGE WITH THE ACADEMY

Trade-only kitchen specialist Benchmarx has committed to ensuring its staff are ready to answer customer queries on flooring by booking eight Academy external training days for 2017.

Trade-only kitchen specialist Benchmarx has committed to ensuring its staff are ready to answer customer queries on flooring by booking eight Academy external training days for 2017.

This continued commitment to a greater understanding of Quick-Step flooring comes on the back of some 140-staff attending the external training programme throughout 2016.

Graham Carse, of Benchmarx, said:  “Thanks to the Academy, our staff are now confident in dealing with the customer questions we receive on the installation of Quick-Step flooring, such as which underlay to use or what expansion gap is required.

“The training has also helped staff to deal with specific technical queries relating to the hugely popular Impressive and Livyn ranges.  The striking wood and stone decors speak for themselves, but the water- and scratch-resistant qualities, along with ease of maintenance attributes make these two collections the ideal kitchen floor.

“This is invaluable information we can now pass on to our customers in a more informed way thanks to the training.”

As a member of Travis Perkins PLC and with over 170 branches around the country, Benchmarx provides kitchens and accessories to trade professionals only; giving access to top brands at competitive trade prices, backed up by comprehensive guarantees. Through the Academy for Excellence in Flooring and its training programme, the company will continue to ensure that product and technical knowledge relating to Quick-Step’s laminate, hardwood and luxury vinyl ranges answers the needs of its trade customers.

The Academy for Excellence in Flooring can provide external training programmes with content dedicated to the exact requirements of attendees. Similar courses can also be undertaken at the Academy’s state-of-the-art training facility in Manchester, also host to the Quick-Step Master Installer and Foundation programmes.

Lee Thompson, Technical Manager at The Academy for Excellence in Flooring, said: “The commitment of Benchmarx to further staff training in 2017 is not only testament to the success of the courses hosted last year, but also to the importance of quality products and first-rate installation in every aspect of a new kitchen.

“Through our detailed and comprehensive training, Benchmarx employees can now provide customers with the technical support and installation advice they require. Moreover, they can be confident that they have received the very best industry training from one of the most recognised flooring brands in the country."

www.quick-step-academy.co.uk

 

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